Privacy Policy

Privacy Policy

Effective Date: July 2026

At TheWaxx (“we”, “our”, “us”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit thewaxx.co or purchase our products.

Information We Collect

When you use our website, we may collect the following information:

  • Full name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment information (processed securely by our payment providers)
  • Order history
  • IP address
  • Browser and device information
  • Cookies and analytics data

We only collect information necessary to process your order and improve your experience.

How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders
  • Provide customer support
  • Communicate regarding your purchase
  • Send order confirmations and shipping updates
  • Improve our website and services
  • Prevent fraud and unauthorized transactions
  • Comply with legal obligations

We do not sell your personal information.

Payment Processing

Payments are processed by trusted third-party payment providers.

We do not store your complete credit card information on our servers.

Shipping

To deliver your order, we may share your shipping information with our delivery partners.

Only the information necessary for shipment is provided.

Cookies

Our website uses cookies to:

  • Keep products in your shopping cart
  • Remember your preferences
  • Improve website performance
  • Analyze website traffic

You may disable cookies in your browser, although some website features may not function correctly.

Analytics

We may use services such as Google Analytics to understand how visitors use our website.

These services may collect anonymous usage information.

Data Retention

We retain your information only for as long as necessary to:

  • Complete your orders
  • Comply with legal and tax obligations
  • Resolve disputes
  • Maintain business records

Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your data
  • Restrict or object to processing
  • Withdraw consent where applicable
  • Request a copy of your personal data

To exercise any of these rights, please contact us.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the Internet is completely secure.

Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices of those websites.

Children’s Privacy

Our website is not intended for individuals under the age of 18.

We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions regarding this Privacy Policy, please contact us.

TheWaxx

Website:
https://thewaxx.co

Email:
support@thewaxx.co

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